Frequently Asked Questions
Are You Fully Licensed?
Yes. We are fully licensed as a waste carrier with a commitment to Reduce-Reuse-Recycle
Are you VAT registered?
Not at this time
Can you clean the property once its been cleared?
We always sweep the property through as a matter of course. However if you want the property to be more thoroughly cleaned, we provide a variety of options, from hovering and wiping down to a full spring clean service.
Can you deliver some furniture to storage or friends / family?
Of course we can. We will be delighted to provide you with a competitive quote for a removal / man and van service.
Can you give me a free quote?
Can you handle any size of property clearance?
Yes. We have team of trusted professionals for every sized job.
Do you buy anything?
NO
Do you clear any type of property?
Yes. We can clear both private and commercial properties and offer competitive quotes for job big and small
Do you clear fixtures and fittings?
Not Unless this has been agreed beforehand, we will never remove fixtures fittings, curtains, carpets, built-in furniture, ceiling lights, kitchen units, doors etc.
Do you remove vehicles like cars and vans?
Yes we can work with a local scrap yard to organise the collection and secure disposal of any vehicles
How do you work out the price for a clearance?
There are three factors that influence the cost. 1. The labour required. 2. The cost of disposal and recycling of the items cleared. 3. The resale value of the items to be cleared. Once we have assessed the job we calculate the price. All our prices are fully inclusive of all costs, so there are no hidden extras. More a price estimate visit our pricing page or get a free quote here
How Long Does a House Clearance Take?
This can depend on the size of the house and the types of objects that we will be clearing. As a rough guide a Small house will take anywhere between 1/2 a day to 2 days to clear
How much experience do you have?
We have over 5 years in clearance and house rubbish removal services
How much notice do you need?
Usually a week is plenty of notice. However we are here to help if you need to get a job done at very short notice (under 24hrs). So don’t worry if you have an urgent job, we will do everything possible to meet your deadline. Emergency prices may be applied.
How much waste to you take to landfill?
Our aim is to try and take around 0-10% of our waste to landfill to reduce our ecological footprint
Is there anything you can’t clear?
At present no apart from asbestos. However some hazardous materials such as paint, noxious chemicals, solvents and medical waste require additional costs to dispose of which we will happily discuss subject to requirements.
What happens if there is more or less stuff in the house than we estimated?
For a variety of reasons the size of the clearance can be changed right up to the last minute. We understand this and simply adjust the price accordingly. We will check and assess on arrival.
What sort of furniture and effects have a value?
Antiques, art, collectables and high quality designer furniture are the items that have enough resale value to offset against the costs of clearance.
We do make sure good quality second hand furniture finds a home, but it usually doesn’t have much value. We are however very happy to give advice on how to sell secondhand furniture in cases where we think someone else may pay more than we will. We will also help you get it reused by recommending local free-cycle initiatives.
What time do you start?
For local pickups from 8am for longer trips usually by 9.30am
What type of payments do you accept?
We accept
- Bacs
- Cheque
- Cash
- Card
What Vans do you use?
Box transit long wheelbase vehicles
Which areas do you service?
We service the following areas
- Porlock
- Minehead
- Lynton & Lynmouth
- Exmoor
- Exeter
- Bristol
- Taunton
- Wellington
- Bridgwater
- Somerset
- Devon
And lots of places in between
Why can’t you give me an exact price over the phone?
Until we can assess exactly how long the job will take, what if any residual value there is, and what our recycling / disposal costs are going to be we can’t give a precise quote. We give estimates over the phone. Because we have over 5 years experience in pricing up clearance jobs, we are accurate with our estimations 95 % of the time. In the unlikely event the actual quote is increased once we have assessed the job on site, there is no obligation on your part to instruct us to carry out the work.
We ask for a £50 Any deposits are no returnable 7 days prior to any job. We ask for a deposit for the estimated price of the job.
More a price estimate visit our pricing page or get a free quote here
Why Choose Manor From Heaven For Your Property Clearance?
We are the #1 Property Clearance Service in Minehead Somerset
You should use us if you want a highly professional, reliable, and swift service that is very competitive on price and is fully licensed, insured and compliant with EU and UK legislation. You may also appreciate our commitment to delivering the most environmentally friendly clearance service available in Somerset and the South of England. Please see what we stand for in on our values page
We aim to be Professional, Reliable and Affordable
- Free Quotes
- Fully Insured
- Licensed Waste Carriers
- Committed to Reduce - Reuse - Recycle
- 5 Star Rated on Google
- 100% Quality Guaranteed
At Manor from Heaven we believe strongly in the value of community and the protection of the environment that we live in. When performing a property clearance our focus is on helping our clients Reduce, Reuse or Recycle as much as is possible to decrease waste. We strive to always focus on what is the most environmentally effective way of performing a clearance whilst ensuring a high level of customer service. Our values are the basis for all the services we provide whilst ensuring that we are friendly, kind, respectful and hardworking when we visit a customer.
‘Strive not to be a success, but to be of value”
Will you smash up items being cleared?
Yes we sometimes do this to ensure we optimise the space in the van