All FAQs

All FAQs

Is there anything you can’t clear?

At present no apart from asbestos. However some hazardous materials such as paint, noxious chemicals, solvents and medical waste require additional costs to dispose of which we will happily discuss subject to requirements. 

Are You Fully Licensed?

Yes. We are fully licensed as a waste carrier with a commitment to Reduce-Reuse-Recycle

Are you VAT registered?

Not at this time

Can I get items back?

We understand a house clearance involves making tough decisions when letting things go, it's possible sometimes to retrieve items once they have gone to the charity.

If the items have been disposed of at the tip then it's unlikely we can get them back, for health and safety reasons.

Can you clean the property once its been cleared?

We always sweep the property through as a matter of course. However if you want the property to be more thoroughly cleaned, we provide a variety of options, from hovering and wiping down to a full spring clean service.

Can you clear everything?

We can clear nearly everything. Except asbestos.

For a full list of what we can clear and dispose of please contact us here

Can you clear kitchen appliances?

YES We can disconnect and clear free standing appliances e.g Fridges, Freezers, Dishwashers Washing Machines etc. If they cant be safely disconnected (water flow not turned off) then you will need to arrange for a plumber to disconnect at a later date.

ALL GAS COOKERS will need to be disconnected before the clearance, our recommendation is that you use a Gas Safe / Corgi Engineer.

ALL HARD WIRED Appliances (not using conventional plug) will need to be disconnected by a qualified electrician.

Can you clear selected items only?

Yes. Whether you have 1 or 100 items we can sort it for you.

Can you deliver some furniture to storage or friends / family?

Of course we can. We will be delighted to provide you with a competitive quote for a removal / man and van service.

Can you give me a free quote?

Yes we provide free no obligation quotes

Click Here for your Free Quote

Can you handle any size of property clearance?

Yes. We have team of trusted professionals for every sized job.

Can you lift and remove carpets?

Yes however we do require confirmation before we start taking anything fixed out of a property

Do you buy anything?


Do you clear any type of property?

Yes. We can clear both private and commercial properties and offer competitive quotes for job big and small

Do you clear fixtures and fittings?

Not Unless this has been agreed beforehand,  we will never remove fixtures fittings, curtains, carpets, built-in furniture, ceiling lights, kitchen units, doors etc.

Do you need to come out to the property prior to clearing it?

Not always we can do video consultations but it is preferred so we get the right information and pricing for you.

Do you offer a pre-moving survey before quoting a house removal or moving job?

Yes. We can do this either remotely via video call or in person if you wish. The sign of a professional, experienced and cost-effective house removal man with a van is that they will offer pre-move survey which involves the person visiting your home or video surveying before the removal date to gauge the size and weight of your goods. It is essential so that we know the size and type of van required for the job and whether any extra manpower is likely to be needed. A pre-move survey is more likely to make the move go successfully and smoothly.

Do you offer house moving services?

Yes. Small van removals specialising in local house removals within the somerset area.

For more information visit our House removal service page here

Do you remove vehicles like cars and vans?

Yes we can work with a local scrap yard to organise the collection and secure disposal of any vehicles

Do you save sentimental & important items?

Definitely and as conscientiously as possible 

How Long Does a House Clearance Take?

This can depend on the size of the house and the types of objects that we will be clearing. As a rough guide a Small house will take anywhere between 1/2 a day to 2 days to clear

How do you work out the price for a clearance?

There are three factors that influence the cost. 1. The labour required. 2. The cost of disposal and recycling of the items cleared. 3. The resale value of the items to be cleared. Once we have assessed the job we calculate the price. All our prices are fully inclusive of all costs, so there are no hidden extras. More a price estimate visit our pricing page or get a free quote here

How long will is take you to finish the clearance process?

3 bed house clearance takes around 2-3 days. 

How much experience do you have?

We have over 5 years in clearance and house rubbish removal services

How much notice do you need?

Usually a week is plenty of notice. However we are here to help if you need to get a job done at very short notice (under 24hrs). So don’t worry if you have an urgent job, we will do everything possible to meet your deadline. Emergency prices may be applied.

How much waste to you take to landfill?

Our aim is to try and take around 0-10% of our waste to landfill to reduce our ecological footprint

What Kind Of Office & Commercial Clearances Do You Offer?

We can clear all types of commercial buildings whether it is an office or a commercial premises. We even offer barn and outhouse farm building clearance services

Items we can remove include:

  • Filing cabinets
  • Furniture
  • Workstations
  • Electrical equipment
  • Unwanted paperwork
  • Rubbish and Junk
  • IT and WEEE items
  • Old machinery
  • Farm Equipment
  • Hard Drive Disposal

What Vans do you use?

Box transit long wheelbase vehicles 

What do you do with the items you collect from my property?

Reclaimable items we donate or sell them. ensuring those who have less have more. We aim  to Recycle 90% of them. 

What happens if there is more or less stuff in the house than we estimated?

For a variety of reasons the size of the clearance can be changed right up to the last minute. We understand this and simply adjust the price accordingly. We will check and assess on arrival.

What happens prior to the house clearance?

We take photos and catalogue the property prior to any work being started. Wrap anything that is valuable and prepare the property for clearance including recyclable and reusable items being removed first

What kind of things can you take away in a garage clearance?

Our garage clearance team can remove anything that would ordinarily be found in a domestic garage including:

  • Car parts and tools – engines, jacks, body panels, car spares, socket sets, spanners
  • Garden and general machinery – mowers, strimmers, hedge clippers, rotavators, chainsaws
  • Garden and general tools – rakes, spades, hoes, secateurs, saws, hammers, pliers
  • Furniture – sofas, chairs, cushions, tables, cupboards, umbrellas, patio heaters
  • Storage – racking, boxes, shelving, pallets
  • General junk – cardboard, paper, glass, plastic, carpet

What sort of furniture and effects have a value?

Antiques, art, collectables and high quality designer furniture are the items that have enough resale value to offset against the costs of clearance. 

We do make sure good quality second hand furniture finds a home, but it usually doesn’t have much value. We are however very happy to give advice on how to sell secondhand furniture in cases where we think someone else may pay more than we will. We will also help you get it reused by recommending local free-cycle initiatives.

What time do you start?

For local pickups from 8am for longer trips usually by 9.30am

What type of payments do you accept?

We accept

  • Bacs
  • Cheque
  • Cash
  • Card

What type of properties do you clear?

We clear all types of properties including:

  • Large and Small house clearance
  • Loft Clearance
  • Flat clearance
  • Garage clearance
  • Bereavement clearance
  • End of Tenancy clearance
  • Waste clearance
  • Big and heavy items
  • Compulsive hoarding
  • Probate house clearance
  • Offices and commercial building clearance

Which areas do you service?

We service the following areas

  • Porlock
  • Minehead
  • Lynton & Lynmouth
  • Exmoor
  • Exeter
  • Bristol
  • Taunton
  • Wellington
  • Bridgwater
  • Somerset
  • Devon

And lots of places in between

Why Choose Manor From Heaven For Your Property Clearance?

We are the #1 Property Clearance Service in Minehead Somerset

You should use us if you want a highly professional, reliable, and swift service that is very competitive on price and is fully licensed, insured and compliant with EU and UK legislation. You may also appreciate our commitment to delivering the most environmentally friendly clearance service available in Somerset and the South of England. Please see what we stand for in on our values page

We aim to be Professional, Reliable and Affordable

  • Free Quotes
  • Fully Insured
  • Licensed Waste Carriers
  • Committed to Reduce - Reuse - Recycle
  • 5 Star Rated on Google
  • 100% Quality Guaranteed

At Manor from Heaven we believe strongly in the value of community and the protection of the environment that we live in. When performing a property clearance our focus is on helping our clients Reduce, Reuse or Recycle as much as is possible to decrease waste. We strive to always focus on what is the most environmentally effective way of performing a clearance whilst ensuring a high level of customer service. Our values are the basis for all the services we provide whilst ensuring that we are friendly, kind, respectful and hardworking when we visit a customer.

‘Strive not to be a success, but to be of value”

Why can’t you give me an exact price over the phone?

Until we can assess exactly how long the job will take, what if any residual value there is, and what our recycling / disposal costs are going to be we can’t give a precise quote. We give estimates over the phone. Because we have over 5 years experience in pricing up clearance jobs, we are accurate with our estimations 95 % of the time. In the unlikely event the actual quote is increased once we have assessed the job on site, there is no obligation on your part to instruct us to carry out the work. 

We ask for a £50 Any deposits are no returnable 7 days prior to any job. We ask for a deposit for the estimated price of the job.

More a price estimate visit our pricing page or get a free quote here

Will you leave the property tidy?

Yes just how we would like it ourselves

Will you smash up items being cleared?

Yes we sometimes do this to ensure we optimise the space in the van

Free Estimate

Request your free clearance quote